We (templatetees) are committed to protecting your
privacy. This privacy policy explains what personal
information is collected from you via this Web Site and what
we do with that information. It forms part of our terms and
conditions, which we may amend from time to time. By using
this Web Site you agree to the way in which we process your
personal information as outlined in this policy.
Information collected
We collect personal information from you when you register
with us, complete an on-line form, you e-mail us or complete
a transaction with us, you enter a prize draw or other
competition with us, or we speak to you over the telephone.
We also collect personal information about you by using
"cookies" on our Web Site - please see the section on
cookies below.
We collect the following information about you in order to
process our orders: your name, address, credit or debit card
number and expiry date. We also ask for a telephone number
to contact you if there are any difficulties with your
order.
Use of information
We use the information we collect about you to process
orders, deal with any enquiry or request and/or to send you
information about our products and offers from time to time.
Your credit card details are taken through a secure server
for processing by your card provider, our card processor and
our bank. Please see our terms and conditions for details of
the measures we take to try and ensure the security of your
data.
We will pass your name and delivery address on to the
carrier responsible for delivering your order.
We may also use the information that we collect to inform
you about new products, offers or changes to our products.
If you would prefer not to receive any marketing
information, please send an e-mail to
sales@templatetees.co.uk
The information collected about you will not be used for any
other purposes and will not be sold or otherwise disclosed
to any other organisations except other companies within our
organisation and our or their successors in title.
Cookies
Collection of Anonymous Data
As described above, we sometimes collect anonymous
information from visits to our site to help us provide
better customer service. For example, we keep track of the
domains from which people visit and we also measure visitor
activity on this Web Site, but we do so in ways that keep
the information anonymous. We use the information that we
collect to measure the number of visitors to the different
areas of our Web Site, and to help us make our Web Site more
useful to visitors. This includes analysing these logs
periodically to measure the traffic through our servers, the
number of pages visited and the level of demand for pages
and topics of interest. The logs may be preserved
indefinitely and used at any time and in any way to prevent
security breaches and to ensure the integrity of the data on
our servers.
We collect the anonymous information we mentioned above
through the use of various technologies, one of which is
called "cookies". A cookie is an element of data that a web
site can send to your browser, which may then be stored on
your hard drive.
Customer/User Identification and
Log-In
A temporary cookie is currently used to identify a user
during the registration and checkout processes.
When a user provides a username (email address) and password
to log into this Web Site, either as an existing or a new
user, a temporary cookie is set which identifies the
applicable user account.
This temporary cookie is maintained until the user:
1. Clicks the log out button
2. Closes down their browser session
3. Manually clears the User identification cookie
User Log-In Caching
Within this Web Site cookies may in the future be used to
save the visitor's password (if and when this facility is
provided) so that it does not have to be re-entered at each
new visit.
If the user has chosen "remember login and password", the
following two items above will be encoded within cookies:
A unique Customer ID
A login state
If a "registered" user to this Web Site returns to the site
without logging in, the ID stored in the cookie can be used
to track the user (unless the user manually deleted the
cookie, at which point the server may automatically
regenerate another cookie).
Basket Functionality
This Web Site also utilises cookies for the identification
of baskets. When a user clicks an "Add to Basket" button
for the first time during a browsing session a temporary
cookie is set to identify a unique Basket ID for that user.
Any items that the user chooses to add to the basket are
associated with the unique Basket ID until the user either:
1. Closes down their browser session
2. Places an order
3. Removes all items from their current basket
4. Manually clears the Basket Cookie
The temporary cookie is cleared when any of the above events
occur.
Basket Caching
This Web Site may, at some point in the future utilise
non-temporary cookies or (i.e. having a limited or unlimited
lifespan) to enable basket identifiers to be stored for
longer than a single browsing session.
Non-temporary cookies would only be used to enhance the user
experience and avoid the need for new basket identifiers to
be issued during each new user session.
Non-temporary basket cookies would remain until the user:
1. Places an order
2. Removes all items from their current basket
3. Manually clears the Basket Cookie
Collection and Anonymous Usage of
Personal Data
When we collect personal data from you in connection with a
transaction we may extract some information about that
transaction in an anonymous format and combine it with other
anonymous information.
This anonymous information is used and analysed only at an
aggregate level to help us understand trends and patterns.
None of this information is reviewed at an individual level.
If you do not want your transaction details used in this
manner, you can either disable your cookies or opt-out at
the order or request stage.
Children
If you are aged under 12 then you can not register, or enter
any competitions, on this Web Site.
Access Right
You have a right to access the personal information held
about you. To obtain a copy of the information, please write
to us at;
Customer Services, templatetees , 13 Philip Street, Darwen
enclosing a cheque for £10.
Other web sites
Our Web Site may contain links to other web sites which are
outside our control and are not covered by the privacy
policy. If you access other sites then using the links
provided, the operators of these sites may collect
information from you which will be used by them in
accordance with their privacy policy, which may differ from
ours.
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